Zoom Phone combines enterprise-grade reliability, global reach, and
built-in security with AI-first simplicity, so you can provide smarter service,
keep teams connected, and scale faster.
Unlimited domestic calling within United States and Canada.
Zoom Phone combines enterprise-grade reliability, global reach, and
built-in security with AI-first simplicity, so you can provide smarter service,
keep teams connected, and scale faster.
Users trust Zoom Phone
An extra level of confidence in your phone with enterprise-grade uptime.
5-years running as a Leader in the Magic Quadrant™ for UCaaS.
Make and take calls wherever you are, on any compatible device — perfect for hybrid work.
Do it all in a single platform — Zoom Phone, Meetings, and Team Chat work together seamlessly in Zoom Workplace.
Press a button to connect with a teammate or group — no dialing required.
Send and receive faxes with your Zoom Phone number — no additional hardware needed.
Quickly understand key points and action items from your calls without taking notes.
Zoom AI Companion highlights your most important messages so you know where to focus first.
Skip listening to voicemails — AI provides key details and to-dos from voicemail transcripts.
AI responds to your questions so you can stay focused on the conversation, no interruptions needed.
AI condenses team SMS threads into quick summaries, highlighting what you missed without endless scrolling.*
Boost productivity, connect with leads, and streamline outreach with Zoom Auto Dialer to maximize efficiency and minimize wait time.
Improve sales productivity and close deals faster with Zoom Revenue Accelerator (ZRA), powered by conversation intelligence and real-time coaching for high-performance sales teams.
Support a smooth customer journey with easy call transferring from frontline employees.
Route calls instantly to the right team member — so customers get answers faster.
Choose from leading hardware partners or let employees use Zoom Phone on their own devices.
Assign phone numbers, set calling permissions, and update policies in one place, without admin headaches.
See live queue data and make staffing adjustments on the fly with the Zoom Phone Power Pack.*
Global PSTN coverage in 49+ countries or bring your own carrier (BYOC) for even more flexibility.
99.999% uptime with built-in security, controls, E911 support, and failover options with Zoom Phone Local Survivability.
Integrate with Salesforce, HubSpot, and other compatible business apps.
Make calls and access AI Companion capabilities directly from Microsoft Teams.
Enable smart routing and agent support for quick customer solutions and enhanced service quality.
Transform communications by building Zoom Phone capabilities into your custom application.
*Power Pack license is an additional cost.
From onboarding new employees to handling peak call volumes, Zoom Phone gives IT the tools to stay in control (minus the stress).
Make every sales call count with Zoom Phone. Get tools that simplify follow-ups, log activity automatically, and surface key insights, all in one place.
Zoom Phone helps retail teams coordinate, share devices seamlessly, and respond to customer needs quickly — so every shift runs smoothly.
Fewer delays, smoother shifts, and safer operations — Zoom Phone makes it easy to connect across shifts, departments, and noisy environments without disruption.
Zoom Phone routes calls, manages faxes, and connects departments fast — so healthcare teams can focus on patients, not phone systems.
Zoom Phone helps your support team answer calls quickly, handle tough issues together, and keep track of follow-ups — so customers can get the help they need.
Set up a virtual AI receptionist to greet callers, answer questions, book appointments, and route callers to the right team automatically.
4.5/5
out of 7.9k+ reviews
4.5/5
out of 54.9k+ reviews
8.3/10
out of 5.8k+ reviews
Leader in The Forrester Wave™
UCaaS Platforms,
Q3 2025
Don Schlising, CIO
ALCIVIA
VoIP technology offers flexibility for businesses looking to upgrade their old phone systems.
Cloud technology offers better features, enhanced resiliency, scalability, and lower costs.
Get benefits like top-tier security, greater credibility, and enhanced features.
Flexible options to keep your PSTN connectivity with your current provider.
Phone number requirements for Zoom Phone.
Unlimited domestic calling within United States and Canada.
Unlimited domestic calling within United States and Canada.
Bundle — All essential features of Workplace Pro bundled with Zoom Phone.
All of US & CA Unlimited
30 hours per meeting
100 participants per meeting
Upgrade to large meetings
AI-first task management
3 editable boards
Unlimited docs
End-to-end encryption
Service
10 GB
Bundle — All essential features of Workplace Pro bundled with Zoom Phone.
All of US & CA Unlimited
30 hours per meeting
100 participants per meeting
Upgrade to large meetings
AI-first task management
3 editable boards
Unlimited docs
End-to-end encryption
Service
10 GB
Bundle — All essential features of Workplace Business bundled with Zoom Phone.
Domestic online fax (unlimited)
30 hours per meeting
Upgrade to large meetings
All features
Unlimited whiteboards
AI-first task management
Unlimited docs
End-to-end encryption
Service
10 GB
SSO, managed domains & more
Bundle — All essential features of Workplace Business bundled with Zoom Phone.
Domestic online fax (unlimited)
30 hours per meeting
Upgrade to large meetings
All features
Unlimited whiteboards
AI-first task management
Unlimited docs
End-to-end encryption
Service
10 GB
SSO, managed domains & more
A cloud VoIP phone system is a communication solution that uses the internet to make and receive phone calls instead of physical phones and landlines. Cloud VoIP systems are hosted and managed in the "cloud". Zoom Phone is a cloud VoIP phone system.
No, you don't need a special phone to use VoIP. You can choose to use dedicated VoIP phones that connect to your internet network directly, or you can use software (or softphone) like Zoom Phone to make calls from any compatible device with our desktop or mobile app.
VoIP phone refers to a device or program that utilizes Voice over Internet Protocol (VoIP) technology. VoIP technology allows the user to make voice calls over broadband internet, rather than through a traditional, analog connection.
We make it easy to get started without telecom expertise. You can transfer your existing compatible business phone number to a full-featured phone system with no hidden fees. If you'd like extra support, get up to three one-hour training sessions with a Zoom Phone expert.
Zoom Phone is compatible with many desk phones designed specifically for VoIP.
Zoom offers phones from manufacturers such as Mitel, Yealink, and Poly. You can shop our current list of Zoom Phone-compatible hardware options here.
Yes, you can transfer your existing business phone number to Zoom's full-featured phone system with no hidden fees.
Get more ways to communicate with Zoom's connected phone solution — call, video, chat, SMS, and fax.

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